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Cancellation / Reschedule Requests

We require 48 hours notice, for reschedule requests, or cancellation requests. If we have 48 hours notice, we can accommodate the reschedule request or cancellation request. As an example, if your classroom session starts 7pm on Friday, we need to know by 7pm Wednesday if you can't make it.

If you are unable to give us 48 hours notice, give us as much notice as possible. We may be able to get someone from a later course to take your place. If we can't get someone to switch with you, then you would be out any money paid for the course.

Your cancellation or rescedule notice has to be received via one of the following methods before the 48 hour deadline, and a confirmed received by Avalon Motorsports, before you assume you are rescheduled or cancelled:
-> Complete the reschedule / cancellation request online by following the link on our home page,
-> By mail to 139 - 50 Hamlyn Road Plaza, St. John's, NL, A1E 5X7,
-> By faxing the request to 709-747-1978,
Unless you hear back from us, do not assume your request has been received.

 
NO Shows 
If you are scheduled for a course, and you don't show up, you loose any money paid for the course. We've had plenty of students tell us they were at the hospital, or they had to work, or they forgot about it, etc. etc. Every space in the seat has to be a paid seat. If you just don't show up, we will not be able to 'fit' you in later without you re-paying for the course.
 
Progressive Competence  
Not everyone can ride a motorcycle, but fortunately doing to motorcycle course is a great way to determine if motorcycling is your sport. Look at it this way, better to spend a few hundred on a motorcycle course, than it is to go out and spend thousands before you find out if the course is for you. During your on bike training we need to see progressive competence, which means the following:
The Avalon Motorsports Basic Rider Course is designed for the complete novice. We begin with braking and balancing skills (without the engine running); the student will have to achieve a certain competence with these non-powered exercises before we move on to exercises under the power of the engine. While we make every effort to make sure everyone moves on to the powered exercises, it is possible and has happened before that the student will not achieve the competence to move ahead with the course. In cases where the student is not ready to move on, unfortunately they do not complete the course, and in such cases there is no refund. This policy is intended for the safety of the student and for the safety of other students on the course.

Also, once the student moves on to the “powered” exercises (exercises with the engine running) they may develop certain bad habits that are quite dangerous. We will make every effort to correct these bad habits allowing the student to continue with training. However, occasionally we have students who, no matter how many times we tell them about the bad habits, they don’t make the necessary adjustments to break those bad habits. In these cases we’ll have to end that student’s training in the interest of that student’s safety and the safety of other students on course.

Also, for the students that continue with all the training, those students will have to pass a motorcycle skills test to receive their certificate. Our skills test indicates whether the student can safety operate the motorcycle on the street; we test things like: Can the student stop at a predetermined point? Can they negotiate a tight turn? Can they stop quickly and safely?

Also, it is possible that during the training the student may sustain an injury requiring medical attention, which may include transport by ambulance to hospital to be seen by a physician. In this instance, the student will likely “miss out” on some exercises. In this instance, the student would not be able to continue due to the missed lessons.

While we do have a high success rate; we usually only have one or two training sessions where students do not complete the course; it is possible that a decision will have to be made as described above. 
 
Protective Riding Gear 
Students are required to supply their own protective riding gear.

Helmet - Sturdy Jacket - Sturdy Pants - Gloves - Boots (that cover the ankle) - Eye Protection

DOT is not a recognized helmet approval in Newfoundland and Labrador, however, if you sign the waiver, and if in the opinion of the instructors the helmet is in good condition (not too old or damaged), we will allow the DOT approved helmet.

Bring your riding gear to the classroom so the instructors can check it. If you show up on course and an item isn't satisfactory, you will not have time to source replacement riding gear, and you will not be able to continue, won't be rescheduled, and won't receive a refund.

It's in everybody's interest to have their gear checked at the classroom.
 
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